Dia away from Encino, Ca () I signed up for eHarmony and you may, within this couple of hours, decided to cancel as I’d discovered websites We prominent. We experience the site and is educated to name an 800- matter. I happened to be advised one to as I previously got an account (that i inside good faith considered are signed) they might intimate the fresh account easily need however they would perhaps not refund my mastercard toward $251 on one to-year subscription. Y from Vancouver, Canada () I signed up with eHarmony in for a-one-year-registration from $250 (3 monthly premiums out-of $).
I closed my account on the internet and emailed a buyers characteristics agent. My personal Summer credit card statement implies that eHarmony have charged me $ for the second installment. We emailed the firm to try and resolve this problem but the reaction I experienced back try they’re not in a position to cancel my personal registration while the 3rd percentage will be energized to your . Their reimburse plan is extremely vague and you can misleading. Its buyers characteristics associate. Courtney away from Venice, Ca () In my opinion eharmony keeps not true ads. In the 1st paragraph of the email they boost an alternative provide of ninety days on the price of step one.
Thus. Wayne of Coconut Creek, Florida () I have found this company become extremely deceitful. They market great matches, nevertheless the of those that they sent me was far from. I signed up to use the free seven-go out demonstration. It don’t work with me, thus i attempted to terminated on line however, I acquired a contact stating I had to mention while in the business hours. The person We spoke so you’re able to spoke me from canceling from the giving me personally another eight totally free weeks. I tried they once more but still wished to cancel but that it time the individual We talked so you’re able to really was impolite and you will told you I had moved through the 7 days demonstration. She told you I am able to not get a ВїLas mujeres Checo como los hombres blancos refund and you may informed me to simply continue using the amount of time which i had currently paid having.
30 days later on, I discovered the services to be worst rather than appointment my demands, and so i made a decision to cancel the services
I shared with her that i wasn’t seeking with their functions however, she said as well bad, you aren’t going to get a reimbursement. Miranda from Clarksville TN () We subscribed to a-year within eharmony becuase of one’s higher “deal”. I was signed up for per week and you will chose to terminate my services (I experienced a slim point standards plus six days We had more than 50 fits, to me it had been also crazy there are no way to genuinely browse as a result of all that with ease). It had been that i is 8 era past the go out maximum and they will maybe not reimburse the currency. We advised all of them that they may charges myself for the entire day, just not the season and additionally they failed to invest in they.
But then, because you discover, around the base of the page, regarding 2nd so you can history paragraph, they transform to 3 months into cost of step 1 For each and every Times
I’ve tried many time locate ahold of somebody and you can it remain telling us to develop a page, that i performed and had a standard function page back just how they may perhaps not help me and they were likely to get their money, (who needs issues in just page in the present big date? We have canceled my personal cards and you can want to declaration one later fees since the fraudulant. In the meantime I could still query Louise Guerin (Buyers Relations Manager) to own a solution. Yveth of Lanham MD () Very let down, We siged upwards to have thirty days demo, payed the fresh new subsription, its started thirty day period once the, You will find emailed eharmony, canceled new subscription, they haven’t yet taken care of immediately myself, or returned my personal mony. They will not record a phone number to customer service or provide an email address to keep an open comunication.
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